This Privacy Policy explains how Snap Essence processes personal data when you use the website, contact us, or engage us for product photography services.
Subject to applicable law, you may have rights to access your personal data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction of processing. In some cases, you may also request portability of data you provided to us. These rights are not absolute and may be limited by legal or operational requirements.
To exercise a privacy right, please provide enough information for us to identify the relevant record and verify the request. We may ask for additional details where needed to protect your data and to confirm the scope of the request. We will respond within the period required by applicable law.
We keep personal data only for as long as needed to handle inquiries, manage bookings, complete production and delivery, maintain business records, and meet legal, accounting, or dispute-related obligations. When data is no longer required, we delete it or anonymize it where appropriate.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date. We encourage users to review the policy periodically.
We may process identification and contact details, inquiry content, project details such as product counts, shot lists, reference materials, booking and delivery preferences, payment-related information, and technical data such as device, browser, and usage information. Where relevant, we also process gallery selections, approval notes, and communication records linked to the photography process.
We receive data when you submit a contact form, send an email, arrange a planning call, share product information, approve a shot list, review proofs, or complete a delivery step. We also collect limited technical data automatically through the site and may receive information from payment or delivery-related service providers when needed to complete a request.
We may use essential cookies to support basic site functions, preference cookies to remember settings, and analytics or performance cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for site operation and improvement.
You may block or delete cookies through your browser, but some site functions may not work as intended if essential cookies are disabled. Where the site provides a preference tool, you can use it to manage non-essential cookies. Browser settings remain the main control for limiting stored cookies.
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage bookings, confirm shot lists, produce and deliver images, maintain proof and selection galleries, handle payments, keep business records, and meet legal or security obligations. We may also use limited technical data to operate, secure, and improve the website.
We may share personal data with trusted service providers that support website hosting, communication handling, payment processing, file delivery, and related administrative tasks. These parties act on our instructions or under their own legal responsibilities, and they are expected to use the data only for the services they provide.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address security and fraud concerns. We may also share information where disclosure is needed to establish, exercise, or defend legal claims.
We process personal data on a lawful basis that may include performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate interests, and consent where required. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards to the data we handle.
Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to request data portability in applicable cases. If processing is based on consent, you may withdraw it for future processing. You may also lodge a complaint with the competent supervisory authority if you believe your rights have been affected.
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
